Privacy Policy

Last updated: August 2026

Avianto Estate Private School ("we", "us" or "our") is committed to protecting the privacy of the parents, guardians, learners and visitors who use our website and services. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. We process personal information in line with the Protection of Personal Information Act, 2013 (POPIA).

1. Information We Collect

We collect personal information in the following ways:

• Information you give us: when you complete an enquiry or admissions form, contact us, or apply for a place, we may collect your name, your child's name, your child's date of birth, the grade of interest, your email address, telephone or WhatsApp number, and any other details you choose to share.
• Information we collect automatically: when you visit our website we may collect technical information such as your IP address, browser and device type, the pages you visit, and the date and time of your visit, through cookies and similar technologies.

2. How We Use Your Information

We use personal information to:

• respond to your enquiries and requests;
• process and manage admissions and enrolment applications;
• communicate with you about your child, school events, updates and news;
• administer, maintain and improve our website and services;
• comply with our legal and regulatory obligations;
• keep our website and school community safe and secure.

3. Lawful Basis for Processing

We process personal information where you have given consent; where processing is necessary to take steps at your request before entering into a contract (such as an admissions application) or to perform a contract; where processing is required to comply with a legal obligation; or where processing is in our legitimate interests, provided those interests do not override your rights.

4. Children's Information

As a school, we necessarily process information relating to children. Where we collect a child's personal information, we do so with the consent of a parent or legal guardian, and we take particular care to keep that information secure and to use it only for the purposes described in this policy.

5. Sharing Your Information

We do not sell your personal information. We may share it with:

• trusted service providers who help us operate our website and communicate with you, such as website hosting and email providers, who are required to protect your information;
• professional advisers, auditors or regulators where necessary;
• law enforcement or government bodies where we are required to do so by law.

6. Cookies

Our website uses cookies and similar technologies to help it function correctly, remember your preferences, and understand how the site is used. You can control or delete cookies through your browser settings. Please note that disabling some cookies may affect how the website works.

7. Data Security

We take reasonable technical and organisational measures to protect personal information against loss, unauthorised access, disclosure or misuse. While we work hard to safeguard your information, no method of transmission over the internet is completely secure.

8. Data Retention

We keep personal information only for as long as necessary to fulfil the purposes for which it was collected, to comply with our legal obligations, and to resolve any disputes. When information is no longer needed, we securely delete or de-identify it.

9. Your Rights

Under POPIA you have the right to:

• request access to the personal information we hold about you;
• request that we correct or update inaccurate or incomplete information;
• request that we delete or destroy information where appropriate;
• object to the processing of your personal information in certain circumstances;
• withdraw your consent, where we rely on consent, at any time;
• lodge a complaint with the Information Regulator.

To exercise any of these rights, please contact us using the details below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Please review it periodically.

12. Contact Us

If you have any questions about this Privacy Policy, how we handle your personal information, or if you wish to exercise your rights, please contact our Information Officer:

You also have the right to lodge a complaint with the Information Regulator (South Africa): inforegulator.org.za, email POPIAComplaints@inforegulator.org.za.